Clarity and collaboration, not timelines and deliverables.
Every engagement is different, but our approach is consistent: understand the problem deeply, design thoughtfully, and build pragmatically.
Discovery
We start by understanding your business—not just your BigCommerce setup, but how work actually flows through your organization. What's working, what's breaking, and what's costing you time and money.
Problem Framing
Before jumping to solutions, we clearly define the problem. Many projects fail because they solve the wrong thing. We make sure we're addressing root causes, not symptoms.
System Design
We design the solution on paper before writing code. This includes data flows, integration points, and how the new system will interact with existing processes. You'll understand exactly what we're building and why.
Iterative Development
We build in focused iterations, shipping working pieces you can see and use. This allows for course corrections and keeps the project aligned with real needs as they evolve.
Partnership
The best outcomes come from ongoing relationships. We stay engaged after launch, helping you adapt systems as your business grows and needs change.
What to expect from working with us
Direct Communication
You'll work directly with the people building your systems. No project managers relaying messages, no account executives. Clear, technical conversations about what we're doing and why.
Honest Assessment
We'll tell you if something isn't a good idea, if a cheaper solution exists, or if we're not the right fit. Our reputation depends on outcomes, not on maximizing billable hours.
Documentation
Everything we build comes with clear documentation. Your team should be able to understand, maintain, and extend what we create—even if we're not around.
Long-term Thinking
We build for maintainability, not just functionality. The goal is systems that serve you well for years, not solutions that need replacing in six months.