Question 1

Do you help with migrations from other platforms?

Accepted Answer

Yes, we handle migrations from Shopify, Magento, WooCommerce, and custom platforms. Migration involves more than moving data—it's an opportunity to fix structural problems and set up systems properly. We plan migrations carefully to minimize disruption and ensure nothing important gets lost in translation.

Question 2

Can you work with our existing Stencil theme?

Accepted Answer

Usually, yes. If the theme is structurally sound, we can customize and extend it. If the theme has fundamental problems—poor architecture, excessive technical debt, or limitations that conflict with your goals—we'll recommend starting fresh. We'll assess honestly and explain our reasoning.

Question 3

How long does a store rebuild typically take?

Accepted Answer

A thorough rebuild typically takes 2-4 months depending on complexity. That includes discovery, design, development, data migration, testing, and launch. We can work faster for simpler scopes, but rushing a rebuild usually creates the same problems you're trying to escape.

Question 4

What about our existing integrations during a rebuild?

Accepted Answer

We map all existing integrations during discovery and plan how each will work with the new build. Some integrations can be improved or simplified during the rebuild. Others need to be recreated. We make sure nothing critical breaks during the transition.

Question 5

Do you handle design, or do we need to bring our own?

Accepted Answer

We're primarily developers, not designers. If you have designs, we implement them. If you need design work, we can recommend partners or work with your existing design team. For some projects, we can handle design decisions within an established brand system.

Question 6

How do you handle the cutover from old store to new?

Accepted Answer

We plan cutover carefully to minimize downtime and risk. This includes staging environments for testing, data sync strategies, DNS management, and rollback procedures if something unexpected happens. Most cutovers happen with minimal disruption—often during low-traffic periods.

Architecture-first builds for teams that need structure.

For existing stores, not first launches

What we prioritize

Built for durability

Frequently asked questions